*** You must contact us within 3 days of receipt of your order to request a return or exchange. Upon approval, you will be given a Return Authorization Number. This number must be clearly marked on the outside of the package you are returning. Returns will not be accepted without the appropriate Return Authorization Number. Shipping and handling charges are non-refundable. Return shipping charges, as well as charges for an exchange, are the responsibility of the buyer. Jewelry items are non-refundable - exchange or store credit only will be issued. No exceptions.
Your satisfaction is of utmost importance to us and we will do everything we can to take care of you. If you have any questions, please contact us at 989-345-5226 or customerservice@shopTheSilverLining.com ***
*** The Silver Lining is sensitive to privacy issues on the Internet. As a valued customer, The Silver Lining respects your personal and credit card information. We do not share your information with any third parties.
Your privacy is very importance to us and we will use reasonable and customary practices to protect your privacy. If you have any questions about your privacy, the practices of this site, or your dealings with this web site, you may contact:
Privacy Administrator
The Silver Lining
224 W. Houghton Avenue
West Branch, MI 48661
*** Delivery to the 50 United States. Delivery to Alaska and Hawaii may require additional postage.
For International orders, please contact us via e-mail with your intended order and shipping information.
***Copyright© 2010 The Silver Lining. All rights reserved.
